This privacy policy sets out how Mowlem&Co uses and protects any information that you give us when you use this website.
Please read the following carefully to understand our views and practices regarding your sensitive information and how we will deal with it. For the purposes of the Data Protection Act (‘the DPA’) and the EU General Data Protection Regulation (‘the GDPR’), sensitive information includes what is defined as your ‘personal data’.
Who we are
Our website address is: https://mowlemandco.com
Our business address is 21 Clayton Road, Jesmond, Newcastle upon Tyne, NE2 4RP.
What personal data we collect and why we collect it
Contact information
If you submit an enquiry through our website the information you enter into the form is sent to us. We only collect the basic information required to establish the nature of your enquiry and to give a means of responding to you.
Your profile
When you sign up for a profile on our website we ask for your contact details and email address. These details are used only to allow us to contact you and process your order.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to anonymously track the usage of our website. We use data from Google Analytics to improve our services. The data we collect is not personally identifiable.
The information we collect includes:
Technical information
Including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit
This includes the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), pages you have visited, page response times, download errors, length of visits to a certain page and page interaction information (such as scrolling, clicks, and mouse-overs).
Who we share your data with
The information and content held on our Website are deployed geographically to maximise user experience. All information that could identify individuals within the European Union is stored exclusively within the European Union. We will never share your user information with third parties for promotional purposes.
Our website is hosted by SiteGround. You can view their terms and policies online.
For security reasons, we back up all of our website data once each day. We don’t collect or share personally identifiable data with any third parties. All backups are securely stored within the EU for a period of 30 days after which time they are deleted. We use a service called ManageWP to provide this service and you can view their privacy policy online. We keep these backups in a secure off-site location for a period of one month. After this time they are deleted.
How long we hold your information for
We have procedures in place to regularly review every twelve months what personal data we hold. If you have not interacted with us or accessed our services during this or the subsequent period then we will delete your personal data from our systems but will send you an email first informing you of our intention to do so. Of course, you have the right to be forgotten at any point and can find out more about this in the ‘What rights you have over your data’ section below.
How we protect your data
We have security measures in place to protect our website and your data. These include:
- A web application firewall and login protection to prevent malicious access to our website
- Daily security scans and 24/7 monitoring in place to detect issues before they become problems
- Timely updates to software including security fixes
- Daily backups of all website files and data, kept for one month then deleted
What data breach procedures we have in place
Should we be subject to a data breach we will contact any person whose personally identifiable data has been compromised and inform them within 48 hours of the breach.
Our cookie policy
If you’d like to manage your use of cookies or completely turn off cookies then you can find out how to do so by using the link here. Please note that if you do limit of block cookie use on our Website the functionality of both the Website and our services will be affected.
Our Website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the website, you agree and consent to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
This section describes what cookies are and what their use means to you. At the end of this section, we’ve included some links to help you research cookies and their impact, and how you can use your web browser to control the way it manages cookies.
We use the following types of cookies:
- Strictly necessary cookies – these are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-payment system.
- Analytical/performance cookies – these allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
More information about cookies
If you’d like to find out more about cookies and their use, the website All About Cookies provides more information about what they are and how they work.
Third Party Links
Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a third-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to this website so if you follow links to other websites you should read their own privacy policies.
What rights you have over your data
You have the right to find out about what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 30 days. To make a request for information please contact info@mowlemandco.com and a member of our team will be in touch.
If your personal data is incorrect then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is incorrect then please contact us at the email address above and a member of the team will rectify this on your behalf.
You have the right ‘to be forgotten and to have your personal identifiable information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us at info@mowlemandco.com.
There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.
Privacy Policy Changes
Although most changes are likely to be minor, we may change our Privacy Policy from time to time. We would encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Our contact information
If you have any questions about our privacy policy you can contact us at info@mowlemandco.com.
Terms of Use
1. Introduction
1.1 These terms and conditions (Terms of Use) govern your use of our website, https://mowlemandco.com/.
1.2 By using our website, you accept these Terms of Use in full; accordingly, if you disagree with these Terms of Use or any part of these Terms of Use, you must not use our website.
1.3 You must be at least 18 years of age to use our website; by using our website or agreeing to these Terms of Use, you warrant and represent to us that you are at least 18 years of age.
2. Copyright, trade marks and other intellectual property rights
2.1 Copyright (c) 2022 Mowlem and Company (Furniture) Limited t/a Mowlem & Co.
2.2 Subject to the express provisions of these Terms of Use:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
2.3 Mowlem and Company (Furniture) Limited, our logos and our other trade marks are trade marks belonging to us. We give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.
2.4 The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless expressly stated otherwise in these Terms of Use or on our website, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.
2.5 Nothing in these Terms of Use shall operate to transfer any intellectual property rights from us to you. Any goodwill derived from the use by you of our intellectual property rights shall accrue to us.
3. Licence to use website
3.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) download and/or stream (as the case may be) documents, audio and video files from our website; and
(e) use our website services by means of a web browser,
subject to the other provisions of these Terms of Use.
3.2 Except as expressly permitted by clause 3.1 or the other provisions of these Terms of Use, you must not download any material from our website or save any such material to your computer.
3.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
3.4 Except as expressly permitted by these Terms of Use, you must not edit or otherwise modify any material on our website.
3.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
3.6 Notwithstanding clause 3.5 of these Terms of Use, you may redistribute our newsletter in print and electronic form to any person.
3.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
4. Acceptable use
4.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
4.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
5. Limited warranties
5.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
5.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these Terms of Use, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
5.3 To the maximum extent permitted by applicable law and subject to clause 6.1 of these Terms of Use, we exclude all representations and warranties relating to the subject matter of these Terms of Use, our website and the use of our website.
6. Limitations and exclusions of liability
6.1 Nothing in these Terms of Use will limit or exclude any liability for death or personal injury resulting from negligence; limit or exclude any liability for fraud or fraudulent misrepresentation; limit any liabilities in any way that is not permitted under applicable law; or exclude any liabilities that may not be excluded under applicable law.
6.2 The limitations and exclusions of liability set out in this clause 6 and elsewhere in these Terms of Use are subject to clause 6.1; and govern all liabilities arising under these Terms of Use or relating to the subject matter of these Terms of Use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these Terms of Use.
6.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
6.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
6.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
6.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
6.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
7. Breaches of these Terms of Use
7.1 Without prejudice to our other rights under these Terms of Use, if you breach these Terms of Use in any way, or if we reasonably suspect that you have breached these Terms of Use in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website; or
(f) commence legal action against you, whether for breach of contract or otherwise.
7.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
8. Variation
We may revise these Terms of Use from time to time. The revised Terms of Use shall apply to the use of our website from the date of publication of the revised Terms of Use on the website.
9. Severability
9.1 If a provision of these Terms of Use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of these Terms of Use would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
10. Law and jurisdiction
These Terms of Use shall be governed by and construed in accordance with English law. Any disputes relating to these Terms of Use shall be subject to the exclusive jurisdiction of the courts of England.
11. Our details
11.1 This website is owned and operated by Mowlem and Company (Furniture) Limited t/a Mowlem & Co, a company incorporated under the laws of England and Wales, whose registered office is at Blida House Coniston Road, Blyth Riverside Business Park, Blyth, England, NE24 4RF with company number 10970012.
11.2 You can contact us:
(a) using our website contact form at https://mowlemandco.com/contact/;
(b) by email at info@mowlemandco.com;
(c) by telephone at 0191 281 3443; or
(d) by post, using the postal address given above.